Terms & Conditions

Welcome to Itchypet. Please read these terms carefully before using our service.

1. Service Description

Oceanside Analytics PTY LTD trading as Itchypet and Carnivore Lifestyles ("we," "us," or "our") provides a pet wellness tracking platform that allows users to document their pet's experiences, track patterns, and discover potential correlations in their data. We are not a veterinary service and do not provide health advice, diagnoses, or treatment recommendations.

2. Veterinary Disclaimer

IMPORTANT: Itchypet is a lifestyle tracking tool, not a veterinary application. We help you track symptoms and discover patterns in your pet's data. We identify correlations but do not provide veterinary diagnoses or treatment advice. Always consult veterinary professionals for your pet's health concerns.

3. User Responsibilities

By using our service, you agree to:

  • Use the platform for personal pet wellness tracking only
  • Not seek or provide veterinary advice through our platform
  • Maintain the privacy and confidentiality of other users
  • Provide accurate information when required
  • Follow our community guidelines

4. Data Ownership & Privacy

Your data belongs to you. We are committed to:

  • Keeping your personal data secure and private
  • Allowing you to export or delete your data at any time
  • Using data only as described in our Privacy Policy
  • Offering opt-in research data sharing at the profile level (anonymized only)

5. Website Analytics

We use website analytics tools to improve our service and understand how visitors use our website. This includes:

  • Collecting anonymous usage statistics through Google Analytics
  • Tracking general website performance and user patterns
  • Analyzing which features and content are most valuable to users

Important: Website analytics data is completely separate from any personal health or lifestyle data you may track within our application. Analytics data is anonymous and aggregated, and cannot be used to identify individual users. For detailed information about our data practices, please review our Privacy Policy.

6. Pioneer Program Terms

Founding Members and Pioneer Program participants receive:

  • Early access to features during development
  • Direct communication channels with the founder
  • Opportunity to influence product direction
  • Special pricing and lifetime benefits
  • Understanding that features may change during beta

7. Platform Availability

We strive to maintain service availability but cannot guarantee 100% uptime. We reserve the right to modify, suspend, or discontinue features with reasonable notice to users.

8. Limitation of Liability

Itchypet provides this service "as is" without warranties. We are not liable for any decisions you make based on patterns or correlations identified through our platform. Always consult qualified veterinary professionals for important pet health decisions.

9. Community Guidelines

We maintain a supportive community environment. Users must not:

  • Provide veterinary advice or diagnosis
  • Harass or discriminate against others
  • Share promotional or spam content
  • Violate others' privacy
  • Misuse platform features

10. Updates to Terms

We may update these terms as our service evolves. Users will be notified of significant changes with reasonable advance notice.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

12. Contact Information

Questions about these terms? Contact us at: legal@carnivorelifestyles.com

Last updated: September 24, 2025
Effective immediately for all new users

Interim Community Guidelines

While we finalize our comprehensive terms, here are our basic community expectations:

We Encourage

  • Respectful communication
  • Sharing your experiences
  • Asking questions
  • Supporting fellow pet owners
  • Constructive feedback

We Don't Allow

  • Veterinary advice or diagnosis
  • Harassment or discrimination
  • Spam or promotional content
  • Sharing others' private data
  • Platform misuse

Important: This platform is for tracking and community support only. Always consult qualified veterinary professionals for your pet's health concerns.

Questions About Our Terms?

We're here to help while we finalize everything

Legal Questions General Questions Return Home

Expected completion: Early 2025
We'll notify all members when our full terms are available.